Substantial Internet Failure Impacts Dozens Sites and Applications

A widespread internet disruption has disrupted numerous websites and applications globally, with users experiencing problems connecting to the web following issues at Amazon’s online infrastructure system.

The impacted apps comprise Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, in addition to multiple Amazon-operated services such as its main retail platform and the Ring home security firm.

In the UK, the financial institution Lloyds was impacted in addition to its subsidiaries the bank Halifax and Bank of Scotland, with further notifications of difficulties accessing the HMRC online portal on the start of the week. Also in the UK, multiple Ring customers took to social media to complain their doorbells were malfunctioning.

Solely in the United Kingdom, reports of problems on specific apps totaled the thousands for each platform.

Amazon reported that the issue originated in the eastern region of the United States at the cloud division, a division that provides crucial web backbone for numerous firms, who rent out resources on AWS infrastructure. The cloud platform is the world’s largest cloud computing platform.

Just after the start of the day (PDT) in the America (8am BST), Amazon confirmed “increased failure rates and latencies” for AWS services in a area on the east coast of the United States. The widespread consequence appeared to hit platforms around the world, and the outage tracking website showing outages with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a tool that reports on online failures, additionally noted a rise in issues on Monday morning, including several cases situated in Virginia, the region of the AWS US-East-1 zone where the company stated the issues originated.